B2B Collections Specialist (M/F) - Vilvoorde
Uitzendopdracht boekhouding en finance
The company is located in Vilvoorde.
The scope of responsibilities for this position as B2B Collections Specialist includes:
- You ensure and monitor the collections cycle;
- You manage and control overdue invoices;
- You handle / resolve issues such as payment rejection, unidentified payments, refunds, direct debit requests, returns, etc.;
- You resolve customer questions in second line to improve the customer satisfaction;
- You perform quality checks and controls;
- You collect all relevant info and data for reporting;
- You ensure internal communication within the team;
- You undertake risk assessment analysis in order to assign credit lines to commercial customers as back up of Credit and B2B Collections Supervisor when needed;
- You contribute to and follow up the implementation of projects.
The required qualifications for this position as B2B Collections Specialist are:
- You have a degree in higher education or equivalent through training or experience;
- You have at least 5 years of experience in B2B Collections;
- You are fluent in Dutch and French;
- You have hands-on experience with MS Office;
- You are accurate and have an analytical ability;
- You are stress-resistant, flexible and persevering;
- You are customer focused and proactive;
- You are immediately available.
Interested in this job? Apply today!