Outbound Customer Service Agent (M/F) - Anderlecht

Locatie : Anderlecht
Publicatiedatum :
Type aanwerving : Tijdelijk

Omschrijving :

OfficeTeam is currently recruiting an Outbound Customer Service Agent (M/F).


The company is located in Anderlecht.

The scope of responsibilities for this position as Outbound Customer Service Agent includes:

  • You identify and qualify new lead opportunities generated by sales and follow-up existing end user business in order to free up field sales reps time for hunting and closing;
  • You lead generation per campaign follow-up and sales lists with occasional cold calling;
  • You build effective relationships with distributors by maintaining regular contact, calling for promotions on end of stock;
  • You have a solid understanding of the customers' business needs and ensure proper product knowledge and understanding when doing follow-up calls of marketing campaigns of product launches;
  • You act as internal CRM specialist and manage the CRM database to ensure customer data accuracy;
  • You work closely with the sales team to achieve the sales objectives and to regularly update sales on the outbound activities progress;
  • You report outbound activities performance to the Commercial Operations VP and on request to Sales VPs.

The required qualifications for this position as Outbound Customer Service Agent are:

  • You have at least an high school diploma;
  • You have 2 years of experience working in Sales or Customer Service;
  • You have good use of business management systems (MS Office, CRM);
  • You have excellent telephone and written communication skills;
  • You are client friendly and know how to engage in business to business selling support;
  • You are able to adjust to a changing work environment;
  • You demonstrate problem-solving & time management skills;
  • You are immediately available.

Interested in this position? Apply today!

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