motivated customer service employee
Post Date : 08 April 2017
Employment Type : Temporary
Description :OfficeTeam is currently looking for a motivated customer service employee.
We urgently need somebody for all the client contacts with the German market.
- Proactively process customer orders using the available systems according to the internal procedures to meet the customer requirements and the customer service standards;
- Take ownership of customer orders from order receipt to invoice;
- You will communicate delay product-, order-, customer- and process related information to the appropriate internal and external parties;
- You will prepare and maintain the customer master data ;
- You will follow up customer complaints and actively notify the customer of the status in order to keep track of opportunities to improve processes and to avoid repetition of similar non-conforming events.
- you are fluent in English and German - all other languages are a plus;
- you are motivated and eager to learn;
- you can work with different computer programs.
- an international environment;
- nice atmosphere;
- temp contract for 6 months - maybe a possibility for longer.
De Kleetlaan 12a Bus 4 / Boite 4 (4th Floor)