Belgium Etime Approval
Frequently Asked Questions for Management Resources Clients
Q: Why is Robert Half changing the way it processes temporary worker hours?
We listen to our customers! Based on feedback from our valued clients, we knew we needed to streamline how interim workers hours are managed. We looked for a system that offered you the ease of monthly approvals, combined with the speed, control, sophistication, security and efficiency that you have asked for. We have engaged with Belgium’s top software provider for the interim sector – Pratoflex – as together we are able to deliver everything you asked for!
Q: What are the advantages to online approvals? How is it different from what you offer today?
There are many advantages, but here are a few of the most often noted improvements:
- Speed – you no longer need to wait for candidates to submit timesheets. Timesheets are automatically created based on your contract and you have control to approve or edit.
- Control – each month you can approve or edit timesheets to account for sickness or holiday directly within the system.
- Sophistication – you can easily export data to Excel for auditing or reporting purposes.
- Stability & Security – modern technical SAAS architecture built on Azure for unparalleled security.
- Efficiency– We no longer require manual signatures on paper, ensuring quicker processing.
Q: How does the new system work?
The new system puts the client in control – timesheets are automatically created based on your contract. You have control to edit them for sickness or vacation time as necessary. Here are a few short videos that demonstrate how the system works (videos show a weekly view – you will have a monthly view with all the same functionalities):
Q: When will Robert Half’s new system be put into use at Robert Half? Can I choose when I switch to Robert Half’s new system?
Robert Half’s new system will go live for everyone as from July. All time from 1 July will have to be approved in Robert Half’s new system.
Q: Will I need to create a new account to access the system?
Yes, you will receive an invitation via Robert Half to create an account as soon as you employ a temporary worker through us after 1 July 2020. For security reasons, we cannot share any current credentials with the new system, so you will have to create a new login.
Q: When are the hours available for approval?
Hours can be approved throughout the month. From the start of the contract at the beginning of each month, the hours are visible to you. We advise you to wait until the end of the month before approving so that any illness or last-minute holiday can still be passed on correctly.
Q: Can I adjust the hours worked?
Yes, the hours you see are the contractual hours. If the temporary worker has performed more or less hours, you can adjust this before you approve. Making Changes Video.
Q: Can I still make changes after I have already approved?
Changes can be made at any point until the approvals are sent to Robert Half. Once you have sent / transmitted the approved timesheets to Robert Half, changes can no longer be made and the timesheets will show in the system as ‘locked’.
Q: When do I have to approve at the latest to guarantee payment for the temporary worker? Has the time of external approval changed with the new system?
The final approvals must be sent at the latest by the last working day of the month.
Q: Can I delegate approvals to someone else in my company?
You can delegate and we can set up multiple accounts per company. Insert link again.
Q: Can different people from the same customer log in and approve at the same time?
Different people can log in at the same time for the same customer, no problem at all.
Q: Can I review the past months? Can I request an overview of the hours worked?
You can always view the past months, beginning with July 2020.
Q: Which browsers are recommended for Robert Half's new system to function optimally?
You can use all standard browsers to work with Robert Half’s new system.
Q: What if the temporary worker has taken a holiday, do I have to approve it?
Yes, you can designate the holiday days taken and process the timesheet.
Q: What if the temporary worker got sick during the month?
You have the ability to edit the timesheet to reflect the missed hours or days. Insert link
Q: Is Robert Half’s new system available in a mobile friendly version?
You can operate Robert Half’s new system via your smartphone.
Q: Where can I go for questions?
If you have questions, please contact your representative or email: [email protected]